FAQs

Can I be alerted when you restock a Sold Out item?

We are always looking for fun, new Baubles to share with you, but that doesn't mean that we won't try to keep your favorites in stock!  If we are working to restock an item, it will have a "SOLD OUT" banner across it.  The item might sell out quickly again, so we've added a feature to the Website where you can receive an email immediately when we restock the item!  Simply go to the item page and add your email address.  Don't worry; your email address is only used to alert you to the availability of the item.  Such a nice convenience!!  :)

Can I add to my Order?

We process orders every couple/few days, and at that time combine any orders going to the same recipient.  If this combination of items results in a total of $30 or more, we will manually update the order(s) to remove any assessed shipping cost(s).  If this combination of items results in a total of less than $30, we will refund shipping costs already paid that are in excess of $3.50.  If purchases are made on "either side" of when we process orders, then they will be sent in separate envelopes and, of course, will be assessed shipping individually, again following the $30 free shipping policy.  So, feel free to place another order; chances are good that we will combine it with another that you've made recently!!

What is your return policy?

We want you to be thrilled with your Baubles & Bits experience!  Returns are happily accepted within 30 days of your receiving your order, provided items are returned to us in the original packaging and a padded bubble mailer (you can easily reuse the one that your order was shipped in :)).  Please send your return to:

Baubles & Bits
ATTN: Returns
PO Box 352
Neenah, WI 54957

What sizes are your bracelets?

Our bracelets are designed to fit most wrists and are best suited for wrists that measure 5.5" up to 8".  That being said, some of our bracelet styles are more adjustable than others (for example, any cuff style bracelet), while others run a little on the smaller side (use search term "petite wrist" to view).  Ultimately, the only way to really know if you'll like the fit of our bracelets is to give them a try (since a lot of determining if a bracelet "fits" is personal preference)

We have a very flexible return policy (See above!)  :) 

What about shipping?

We offer free standard shipping on all orders over $30.  The shipping service that we use is USPS First Class Package Mail, which is a 3-5 day service.  Please note, these are ship times only; we also need time to process and package your order which adds 24-48 hours.

When can I expect to receive my order?

You can expect to receive your order in 4-7 business days after your order was placed.  Much of this is dependent on where you live.  The further away from Wisconsin (our home state) you are, your delivery window will be closer to the 7 day mark.

If you ever have a question regarding specific timing on an order, please do not hesitate to reach out and ask!  We are here to help:

shopbaublesnbits@hotmail.com